1. Introduction

Welcome to alenarozova.com, where we offer a curated selection of unique artworks. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before making a purchase.

2. Ordering and Payments

2.1. Order Placement: – By placing an order on our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

2.2. Product Descriptions: – We make every effort to accurately display the colors, dimensions, and details of our artworks. However, we cannot guarantee that your monitor’s display will accurately reflect the actual product.

2.3. Prices and Payments: – All prices are listed in euros and are subject to change without notice. Payment is required at the time of purchase, and we accept Visa, MasterCard, Apple pay and Google pay. Your order will be processed once payment is confirmed.

3. Shipping and Delivery

3.1. Shipping Costs: – Shipping costs are calculated at checkout and are the responsibility of the customer unless otherwise specified.

3.2. Delivery Time: – Estimated delivery times are provided during the checkout process. While we make every effort to meet these timelines, unforeseen circumstances may cause delays. We will notify you of any significant changes to the delivery schedule.

3.3. International Orders: – For international orders, customs duties and taxes are the responsibility of the customer. We are not responsible for any delays caused by customs processing.

4. Returns and Refunds

4.1. Returns: – We unfortunately do not accept returns. We hope you will only purchase the items you really need and it is not good for the environment to ship the items back and forth.
However if you received a faulty or damaged item, please contact us to resolve the problem.

5. Copyright and Reproduction

5.1. Artwork Copyright: – All artworks are the intellectual property of the respective artists. Unauthorized reproduction or use of artwork is strictly prohibited.

6. Privacy Policy

6.1. Privacy Protection: – We respect your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to our Privacy Policy.

7. Contact Information

7.1. Contact Us: – If you have any questions or concerns about these terms and conditions, please contact us at me@alenarozova.com.

8. Changes to Terms

8.1. Modification of Terms: – We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on the website. Continued use of the website after any modifications indicates your acceptance of the revised terms.

Thank you for shopping with alenarozova.com!